1. RESEND POLICY IS POSSIBLE ONLY IF THE ORDER IS SHIPPED VIA PRIORITY-REGISTERED MAIL OR EMS SHIPPING.
2. WE CAN SEND THE ORDER AGAIN ONLY WHEN PROOF OF SEIZURE IS PROVIDED (SEIZURE LETTER OR TRACKING INFORMATION)
-WHEN THERE IS no tracking status change nor the seizure letter after 30 days passed - we will talk over and agree
"custom" Resend matter
-TO RESEND THE ORDER WE REQUIRE a different address then the one your Order was
3. When Customer didn't Claim/Receive his Order-Package on time - OR -
Customer provided an incorrect address - We are not Obliged to offer and Resend/Refund.THIS IS OUR Hard/Obvious Resend Policy Term.
- In such cases We can provide one time Resolution/Favor (depanding on customer behavior and what we agree) - Even up
to 20% Discount on your Next Order to help out.
4. OTHER RESEND POLICY TERMS:
- RESEND POLICY IS NOT POSSIBLE FOR APO and EPO SHIPPING ADDRESS
- Full Resend policy applies for all products ONLY to USA and EUROPE